Payment Policy

Welcome to Toy Doras

By placing an order with us, you agree to the following invoice and payment terms, applicable to all transactions.

Accepted Payment Methods

We currently accept the following payment methods:

  • Mastercard

  • Visa

  • American Express

  • Shop Pay

  • Apple Pay

  • Google Pay

Billing Information

You agree to provide accurate, complete, and up-to-date billing details for all purchases made on our website.
Please ensure that your email address and payment information are current so we can process your order efficiently and keep you informed.

Order Confirmation & Invoicing

Order Confirmation
After placing your order, you will receive an email confirmation with a summary of your items, shipping method, and invoice details.
This email serves as your official receipt.

Invoice
A printed invoice will be included with your shipment. It will contain a detailed breakdown of all charges, including shipping costs and any applicable discounts.

Payment Processing

Authorization
By submitting your payment details, you authorize Toy Doras to charge the total amount to your selected payment method.
All transactions are subject to standard authorization and fraud prevention checks.

Failed Transactions
If your payment fails or is declined, we will notify you by email. You will then need to provide an alternative payment method to complete your order.

Disputes & Chargebacks

Dispute Resolution
If you encounter any issues with your order or payment, please contact our customer service at
πŸ‘‰ help@toydoras.com.
We are committed to resolving any concerns promptly.

Chargebacks
All chargebacks are carefully investigated. If a chargeback is found to be unjustified, you may be responsible for repaying the disputed amount, including any related fees.

Contact Details

Company Name: Judes Limited
Address: 21 Leinster Rd, Rathmines, Dublin 6, D06 C566, Ireland (Virtual Address)
Registration Number: 77102007
E-mail: help@toydoras.com
Phone: +353 87 654 3291
Contact Form: https://toydora.com/pages/contact

Customer Service Hours (GMT+1 / CET)
Monday – Friday: 09:00 – 17:00
Saturday – Sunday: 10:00 – 15:00

We aim to respond to all emails within 24–48 hours.